How often do we hear phrases / cliches like this and not give it another thought? Lots. Most people have statements like this brush off them without any consideration of the origins of such statements.
I have been in hospital recently having a full on leg operation which has left me on crutches for 6 weeks which as those who know me (yes the one with some form of hyperactivity) this has been a real patience tester. While in hospital, under Private hospital cover, we have an expectation that this in itself will be somewhat akin to 5 star hotel service. And while the Brisbane Mater Private is a nice modern hospital it suffers as do all health care organisations (or many) from accounting disease.
Accounting disease is where numbers rule the business. I have seen it too many times. A business beholden to the financial statements and processes that make good looking numbers. I know a time not so long ago when the main driver behind the Mater and similar hospitals was their beliefs and desire to provide first class patient care. I have a little more insight to this particular hospital as my partner was a long term nurse there through both regimes. The regime where the nuns and their belief in care over ran the current methodologies of everything about the numbers.
Cover you mean Printed, then that's a rule... 17 days ago