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	<title>Comments on: All that glitters is not gold!</title>
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	<description>anecdotes, stories and insights on what ireckon!</description>
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		<title>By: Vanessa</title>
		<link>http://www.darrylking.com.au/online/business/all-that-glitters-is-not-gold/comment-page-1/#comment-75925</link>
		<dc:creator>Vanessa</dc:creator>
		<pubDate>Sat, 26 Jun 2010 01:36:23 +0000</pubDate>
		<guid isPermaLink="false">http://www.darrylking.com.au/?p=2855#comment-75925</guid>
		<description>Prior to this year I was quite the frequent traveller.  I&#039;ve flown Jetstar, Virgin and Qantas.  I only fly Qantas when it&#039;s the only option (sadly some rural flights are only catered by Qantas).  I will never ever ever ever ever fly Jetstar for as long as I live. 

Every time I flew with them it wasn&#039;t a good experience.  I am one of those notorous &quot;excess baggage&quot; people. That has a big impact on who my choice of airline is..  

Get this.. one time.. whilst the airfare was &#039;free&#039; (someone else had bought the ticket and bought on price alone) .. I had to pay nearly the same due to excess baggage.  I did the math.  Excess baggage on Virgin is ALWAYS cheaper than Jetstar. Always.

Whilst I&#039;m not a frequent plane flight traveller and may not have excess baggage anymore.. I will still rather pay that little bit more for a Virgin flight vs Jetstar.  I won&#039;t ever touch Tiger unless I want to be stranded at an airport for hours upon hours.</description>
		<content:encoded><![CDATA[<p>Prior to this year I was quite the frequent traveller.  I&#8217;ve flown Jetstar, Virgin and Qantas.  I only fly Qantas when it&#8217;s the only option (sadly some rural flights are only catered by Qantas).  I will never ever ever ever ever fly Jetstar for as long as I live. </p>
<p>Every time I flew with them it wasn&#8217;t a good experience.  I am one of those notorous &#8220;excess baggage&#8221; people. That has a big impact on who my choice of airline is..  </p>
<p>Get this.. one time.. whilst the airfare was &#8216;free&#8217; (someone else had bought the ticket and bought on price alone) .. I had to pay nearly the same due to excess baggage.  I did the math.  Excess baggage on Virgin is ALWAYS cheaper than Jetstar. Always.</p>
<p>Whilst I&#8217;m not a frequent plane flight traveller and may not have excess baggage anymore.. I will still rather pay that little bit more for a Virgin flight vs Jetstar.  I won&#8217;t ever touch Tiger unless I want to be stranded at an airport for hours upon hours.</p>
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		<title>By: David Jackmanson</title>
		<link>http://www.darrylking.com.au/online/business/all-that-glitters-is-not-gold/comment-page-1/#comment-54501</link>
		<dc:creator>David Jackmanson</dc:creator>
		<pubDate>Sun, 15 Nov 2009 10:33:51 +0000</pubDate>
		<guid isPermaLink="false">http://www.darrylking.com.au/?p=2855#comment-54501</guid>
		<description>I think this post is 100% correct. I just wish that Virgin would have the guts to say to people what Derek in comment 1 here says: Margins are tight and people who don&#039;t get that are a drain on resources. Let them go elsewhere.

And does anyone *really* fly Virgin for any reason other than cheap flights? I usually end up with Virgin for just that reason. I feel no loyalty to them, and I expect nothing from them except getting me from point A to point B.

Twitter can be great for arousing people to anger in cases of real injustice. But this isn&#039;t one of them - this is just entitled whining from privileged people who need to neck a cup of concrete. People need to realise they can either have the &quot;good customer service&quot; they demand, or they can have cheap prices, but not both. That customer service is provided by working people, often less privileged and worse-paid than the people who use Twitter or comment on blogs. 

So, no sympathy at all for people who are sad because they don&#039;t get a special luggage tag. Cry me a goddamned river.</description>
		<content:encoded><![CDATA[<p>I think this post is 100% correct. I just wish that Virgin would have the guts to say to people what Derek in comment 1 here says: Margins are tight and people who don&#8217;t get that are a drain on resources. Let them go elsewhere.</p>
<p>And does anyone *really* fly Virgin for any reason other than cheap flights? I usually end up with Virgin for just that reason. I feel no loyalty to them, and I expect nothing from them except getting me from point A to point B.</p>
<p>Twitter can be great for arousing people to anger in cases of real injustice. But this isn&#8217;t one of them &#8211; this is just entitled whining from privileged people who need to neck a cup of concrete. People need to realise they can either have the &#8220;good customer service&#8221; they demand, or they can have cheap prices, but not both. That customer service is provided by working people, often less privileged and worse-paid than the people who use Twitter or comment on blogs. </p>
<p>So, no sympathy at all for people who are sad because they don&#8217;t get a special luggage tag. Cry me a goddamned river.</p>
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		<title>By: Katie Harris</title>
		<link>http://www.darrylking.com.au/online/business/all-that-glitters-is-not-gold/comment-page-1/#comment-54471</link>
		<dc:creator>Katie Harris</dc:creator>
		<pubDate>Sat, 14 Nov 2009 23:11:19 +0000</pubDate>
		<guid isPermaLink="false">http://www.darrylking.com.au/?p=2855#comment-54471</guid>
		<description>Hear Hear! Great post. 

I was quite surprised (and somewhat saddened) by the great outpouring of perceived injustice and entitlement. Lazy social media bandwagons. Sigh.

Katie
@ZebraBites</description>
		<content:encoded><![CDATA[<p>Hear Hear! Great post. </p>
<p>I was quite surprised (and somewhat saddened) by the great outpouring of perceived injustice and entitlement. Lazy social media bandwagons. Sigh.</p>
<p>Katie<br />
@ZebraBites</p>
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		<title>By: Stilgherrian &#183; Virgin Blue&#8217;s mistake reveals countless selfish whingers</title>
		<link>http://www.darrylking.com.au/online/business/all-that-glitters-is-not-gold/comment-page-1/#comment-54461</link>
		<dc:creator>Stilgherrian &#183; Virgin Blue&#8217;s mistake reveals countless selfish whingers</dc:creator>
		<pubDate>Sat, 14 Nov 2009 21:01:20 +0000</pubDate>
		<guid isPermaLink="false">http://www.darrylking.com.au/?p=2855#comment-54461</guid>
		<description>[...] I will link to Darryl King&#8217;s excellent piece about what he calls Crowd Spanking. Why is it that the tools of Social Media make tools out of [...]</description>
		<content:encoded><![CDATA[<p>[...] I will link to Darryl King&#8217;s excellent piece about what he calls Crowd Spanking. Why is it that the tools of Social Media make tools out of [...]</p>
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		<title>By: Stilgherrian</title>
		<link>http://www.darrylking.com.au/online/business/all-that-glitters-is-not-gold/comment-page-1/#comment-54455</link>
		<dc:creator>Stilgherrian</dc:creator>
		<pubDate>Sat, 14 Nov 2009 19:29:34 +0000</pubDate>
		<guid isPermaLink="false">http://www.darrylking.com.au/?p=2855#comment-54455</guid>
		<description>Well said, Darryl. I was astounded to see so many people whinging about needing to be &quot;compensated&quot; -- some even &lt;a href=&quot;http://www.itnews.com.au/News/160494,virgin-blue-error-upgrades-passengers-to-gold-status.aspx&quot; rel=&quot;nofollow&quot;&gt;demanding free flights&lt;/a&gt; -- and I was thinking &quot;compensated for &lt;em&gt;what&lt;/em&gt;?&quot; Compensated for being too stupid to realise that the email was obviously a mistake of some kind? Compensated for having a vastly over-inflated sense of entitlement?

I don&#039;t think that&#039;s Virgin&#039;s fault!

@Crain Welch: The old &quot;Twitter is for twits&quot; line confuses, as always, the person with the medium. By all means don&#039;t use Twitter if you don&#039;t find any value in it. However there&#039;s plenty of people who do, and calling them all &quot;twits&quot; is also, in my opinion, infantile.</description>
		<content:encoded><![CDATA[<p>Well said, Darryl. I was astounded to see so many people whinging about needing to be &#8220;compensated&#8221; &#8212; some even <a href="http://www.itnews.com.au/News/160494,virgin-blue-error-upgrades-passengers-to-gold-status.aspx" rel="nofollow">demanding free flights</a> &#8212; and I was thinking &#8220;compensated for <em>what</em>?&#8221; Compensated for being too stupid to realise that the email was obviously a mistake of some kind? Compensated for having a vastly over-inflated sense of entitlement?</p>
<p>I don&#8217;t think that&#8217;s Virgin&#8217;s fault!</p>
<p>@Crain Welch: The old &#8220;Twitter is for twits&#8221; line confuses, as always, the person with the medium. By all means don&#8217;t use Twitter if you don&#8217;t find any value in it. However there&#8217;s plenty of people who do, and calling them all &#8220;twits&#8221; is also, in my opinion, infantile.</p>
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