How much is enough?

Last night I went to see ‘The Blind Side’, a movie based on the true story of Michael Oher. In the story a family (The Tuhoys) take in Michael ( a poor African American uneducated  boy) and add him to their existing rich white southern American  family. He eventually becomes one of the most prized [...]

Peter Dutton MP are you for or against the filter?

It’s an election year. I am the consumer. My single vote is meant to count. I want to know where politicians vying for my vote stand. I want them to earn my vote, or accept the consequence. I want politicians the country over to step out from the shadows of their mighty parties and their leaders, and stand for [...]

Getting movie tickets shouldn’t be such an event.

This post first started in early 2009, back when the Event Cinemas site was still found at the greaterunion.com.au domain. As evidenced across social media channels, many users were frustrated by an awkward and poorly serviced website provided by one of Australia’s leading entertainment providers. I wanted to summarise many of the site failures into [...]

Education is meant to be about learning

Today, the launch of the My School website occurred. It was heavily promoted, and given how controversial the scoring system and the way schools can be compared has been, it was always going to be a pretty obvious heavy first day of usage. It was very disappointing (albeit a little expected) to see that the site has [...]

1 CommentJan 28, 2010read more
All that glitters is not gold!

Last night a person (yes a real human) made several mistakes. They made an error and then the attempts to manage it weren’t so great and things didn’t exactly resolve themselves as they could have. Ever happened to you? In your working life, have you ever made one of those mistakes that sent chills down your [...]

Don’t forget where the future comes from

Posted by darryl in Business, Misc., ireckon on Jul 29 | No comments yet
Don’t forget where the future comes from
Ireckon has been a proud supporter of the Beacon Foundation, a national not-for-profit aimed at helping young people create their own future. They work with schools to provide positive influence and leadership to help young people avoid unemployment and to think forward. Today I got to experience first hand the work they do, and how well...
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Sometimes the system takes the cake

Sometimes the system takes the cake
Systems are important for business. In previous posts I have mentioned that as we have grown we have tried to find ways to improve our systems constantly so that we can continue to maintain the service levels we aim to. Any business owner knows this can be hard. As your business changes sometimes you don’t change enough...
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Customers who cancel aren’t lost unless you stuff it up of course

Customers who cancel aren’t lost unless you stuff it up of course
So here is something which is hard for all service businesses. Losing a customer, or customers who want to cancel their subscriptions. Remember that customers who choose to go elsewhere, or just have no need for your service anymore are not necessarily lost forever. We recently chose to use a Search Tool called Keyword Spy to...
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Responsibility to behave

Posted by darryl in Business, ireckon on May 29 | No comments yet
Responsibility to behave
I have been through an interesting experience this week which caught me a little by surprise. During a meeting with a prospective client to assess each others suitability to work together I had the misfortune to have to sit across the table from a successful business person who was offensive, sexist, rude and basically...
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Converging Technology with Queensland Business Leaders

Posted by darryl in Business, ireckon on May 22 | No comments yet
Converging Technology with Queensland Business Leaders
I was a guest today at the official launch of the 2008/09 Queensland Leaders Program. This program is now in its second year and by all accounts has been a huge success for the participants. In short the program supports 15 individual companies based in Qld to assist them access mentoring, capital and training to enable...
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