It is New Years Eve down under, and no better time to reflect on the past year than now. It is a hot and muggy day, some might say this is how they feel 2008 has been. Hot under the financial blowtorch and feeling like you have been a little...
Posts tagged "business"
Qld Leaders Oct 08
03 Oct
Well this month I had to come back from my holiday camping at the beach for the Qld Leaders monthly meeting. Always a shame to interrupt a good holiday but unfortunately there wasn’t a day without an interruption, so was a break if not a holiday. Being committed to the...
Queensland Leaders – Month 2
08 Sep
So last week was my second hit of Queensland Leaders. As discussed by previous participants, you definitely get more each time from it. This week we had presentations from a whole raft of people, but including ABN Amro Morgans (Philip Lee), McMahon Clarke Legal (Langton Clarke) and BBS (Amanda Newbery)....
I’ll huff and I’ll puff and I’ll blow your house down!
22 Jul
Those familiar with the historic fairy tale of the 3 little pigs will recall that 3 pigs set out in the world to make their way and fortunes. Each of the pigs chooses materials to make their house from. 1 chose straw, 1 chose sticks and 1 bricks. The first...
Sometimes the system takes the cake
20 Jun
Systems are important for business. In previous posts I have mentioned that as we have grown we have tried to find ways to improve our systems constantly so that we can continue to maintain the service levels we aim to. Any business owner knows this can be hard. As your...
Customers who cancel aren’t lost unless you stuff it up of course
11 Jun
So here is something which is hard for all service businesses. Losing a customer, or customers who want to cancel their subscriptions. Remember that customers who choose to go elsewhere, or just have no need for your service anymore are not necessarily lost forever. We recently chose to use a...
Responsibility to behave
29 May
I have been through an interesting experience this week which caught me a little by surprise. During a meeting with a prospective client to assess each others suitability to work together I had the misfortune to have to sit across the table from a successful business person who was offensive,...
Cover you mean Printed, then that's a rule... 17 days ago